How can we help you?
Find answers to common questions, learn how to create amazing stories, and get the support you need.
Quick Help
Getting Started
Learn the basics of creating your first personalized storybook with our step-by-step guide.
Learn More →Troubleshooting
Having issues? Find solutions to common problems and technical difficulties.
Learn More →Frequently Asked Questions
No FAQs available.
Getting Started Guide
Upload Your Photos
Start by uploading clear photos of the people you want to feature in your story. Our AI works best with well-lit, front-facing photos.
Choose Your Theme
Select from various themes like Adventure, Fantasy, Educational, or Friendship. Each theme creates different story experiences.
Customize Settings
Pick your preferred art style, story length, and age appropriateness. Add character names and personality traits for personalization.
Generate & Enjoy
Click generate and wait 2-5 minutes for your personalized story. Download, print, or share your magical creation!
Troubleshooting
Story Generation Issues
- • Ensure photos are clear and well-lit
- • Check that faces are clearly visible
- • Try different photo angles if generation fails
- • Verify your internet connection is stable
Download Problems
- • Check your browser's download settings
- • Ensure sufficient storage space
- • Try downloading in a different browser
- • Clear browser cache and cookies
Account Access
- • Reset your password if you can't log in
- • Check your email for verification links
- • Ensure you're using the correct email address
- • Contact support if issues persist
Payment Issues
- • Verify your payment method is valid
- • Check for sufficient funds or credit limit
- • Try a different payment method
- • Contact your bank if charges are declined
Still Need Help?
Our friendly support team is here to help you create amazing stories. Reach out to us through any of these channels.