Privacy Policy

1. Introduction

Welcome to Narraitica ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized storybook creation service.

2. Information We Collect

2.1 Account and Profile Information

• Email addresses for account creation and communication
• Full names and profile information
• Account passwords (encrypted and securely stored)
• Account creation and last update timestamps
• Authentication tokens and session data

2.2 Story and Content Data

• Story ideas, titles, and generated content
• Character names, descriptions, and customizations
• Photos uploaded for character generation
• Generated story scenes and illustrations
• Art style preferences and story settings
• Created PDF storybooks and associated metadata

2.3 Usage and Analytics Data

• AI service usage and cost tracking data
• Story creation progress and completion rates
• Feature usage patterns and preferences
• Dashboard activity and interaction data
• Error logs and performance metrics

2.4 Technical Information

• Device information and browser type
• IP address and general location data
• Login timestamps and access patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

• Story Creation: To generate personalized storybooks, characters, and scenes
• AI Processing: To apply artistic styles while preserving facial features and generate content
• Account Management: To create and maintain your user account and authentication
• Content Storage: To save your stories, characters, and generated content for future access
• Usage Monitoring: To track AI service costs and optimize resource allocation
• Dashboard Services: To display your story history, progress, and account information
• Communication: To send you updates about your stories, account, and service notifications
• Service Improvement: To enhance our AI models, user experience, and platform performance
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Content Processing and Data Retention

Account Deletion

When you delete your account, all associated data including stories, characters, photos, and generated content will be permanently removed from our systems within 30 days, except where retention is required by law.

5. Children's Privacy

We take children's privacy seriously and comply with applicable Indian privacy standards and best practices:

• We require parental or guardian consent before collecting any personal information from children
• Parents can review, delete, or refuse further collection of their child's information
• We collect only the minimum information necessary to provide the service
• Children's photos are subject to the same strict deletion policies outlined above

6. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for all data transmission
• Secure cloud storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Compliance with industry security standards

7. Cost Tracking and Usage Monitoring

To provide transparent service and optimize our platform, we track certain usage metrics:

• AI Service Costs: We monitor the cost of AI services (image generation, text processing) used for your stories
• Usage Analytics: We track feature usage, story completion rates, and user engagement patterns
• Performance Metrics: We collect data on system performance, error rates, and service reliability
• Resource Optimization: This data helps us improve service efficiency and user experience

This usage data is used solely for service improvement, cost management, and providing you with better functionality. It is never sold or shared with third parties for marketing purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Withdrawal: Withdraw consent for photo processing at any time
• Portability: Request transfer of your data to another service

9. Third-Party Services

We use trusted third-party services to provide our functionality:

• Database and Authentication: Supabase for secure user authentication, data storage, and file management
• AI Processing: OpenAI for story generation, image creation, and text processing
• Cloud Infrastructure: Secure cloud providers for hosting and data storage
• Analytics: Privacy-focused analytics to improve our service and user experience
• Payment Processing: Secure payment processors for transactions (when applicable)

All third-party services are bound by strict data processing agreements and privacy standards. We ensure that:

• Data is only shared for the specific purposes outlined in this policy
• Third parties cannot use your data for their own marketing or commercial purposes
• Appropriate security measures are maintained throughout data processing
• Data processing agreements comply with applicable privacy laws

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: